Does the medical sooq have a store that can be visited?

No, the medical sooq relies on electronic commerce in providing its services and selling online only.

How do I ensure that the product I see on the site matches before I pay?

Do not worry, the medical sooq displays the product with all its details such as description, pictures and full information related to the product. We adopt the payment method upon delivery. Before paying, you can make sure that the required product matches the description. Payment upon receipt.

Are the products sold on the medical sooq guaranteed?

Yes, some products are subject to warranty such as medical devices, but not all products are guaranteed such as manual wheelchairs due to the nature of the product that depends on the user and continuous or one-time consumption, we offer a service to query warranty information through customer service 0799660983.

How do I guarantee the quality of the products?

This is very easy, the reason is that the medical sooq does not depend on its promotion of commercial products, but rather depends on products of international companies, for example (Omron, Beurer, Resmed, Devilbiss, Aqua-Chek .... etc.) all companies offer high quality products And give guarantees starting from 2 years to life.

Do products sold on the medical sooq have a warranty?

Of course, it has a warranty for malfunctions, but not all products, even the guarantees in the medical sooq can reach for life and the warranty period depends on the product and the warranty provided by the agent.

However, a manufacturer's warranty is printed on all products.

What are the shipping methods provided by the medical sooq website inside and outside Jordan?

Inside Jordan, through the distinguished shipping companies in Jordan, which cover all the governorates of Jordan, and the delivery time depends on the region or governorate: 8-24 working hours

Outside Jordan, the shipping service is carried out through DHL and Aramex companies, with a delivery period of 72 working hours - 2 weeks

What are the payment methods provided by the medical sooq website inside and outside Jordan?

Inside Jordan, cash on delivery and e-wallet, and CliQ's immediate payment service

Outside Jordan, wire transfer or Western Union, credit cards and PayPal payment will be added in the near future

How much does delivery cost?

Inside Jordan, the cost is 3 dinars within 24 hours and 5 dinars for immediate delivery within 8 hours for products up to 5 kilos, and the delivery price varies according to the product and its size

Outside Jordan, the price provided by DHL or Aramex, the cost depends on the volumetric weight or the actual weight, whichever is greater.

Can I return the product I purchased?

This can be done, the medical product always has a specificity that differs from other products. It can be returned, but according to the product, some products do not accept returns, such as (toilet chairs), and the buyer bears the full return costs, unless the reason for the return is a problem with the product, an error in the delivery or a mismatch of the product.

What is the fastest way to contact you?

Receive support quickly on the customer service number 0799660983

What is the best way to buy?

By completing the order online, we can follow you in a better way and issue invoices for products and guarantees, and you can follow all the information through your account, you can order directly by phone 0799660983, but following up your account will be somewhat difficult.

How can I make sure that you have received my purchase order?

When you finish listing your request, the site will show that your request has been confirmed and that it is being processed, and you will receive a message containing your order number to your email registered with us. If you do not receive the message, you must make sure that it is not in the spam mailbox. And the staff will contact you